About Us
OUR VISION
To be a company that provides rational, innovative, and customized world-class business and engineering solutions to future-proof corporate clients and ensure sustainable success, while creating added value for the national economy.
OUR MISSION
To provide globally recognized, rational, and reliable solutions for public and private sector clients seeking to future-proof their operations, sustain success, and create increasing value for stakeholders; while enhancing their management systems and product quality for more efficient, effective, and data-driven decision-making.
OUR FOUNDER
Meryem FIKIRKOCA founded SmartAge Management Technologies and Consultancy on February 22, 2006, with an innovative and forward-thinking vision. She continues to lead the firm, which specializes in enterprise business solutions.
Education & Academic Background
B.Sc. in Physics Engineering: Hacettepe University (1983).
M.Sc. in Solid State Physics: Specialized in Low-Temperature Physics (1983–1985).
Research Assistant: Hacettepe University (1983–1986).
Professional Experience
TESTAŞ (Turkey Electronics Industry Inc.) | 1986–1991
- Served as Chief Engineer at the Microelectronics Factory.
ASELSAN | 1991–2006
- Held various senior roles in Corporate Governance, including Chief Quality Engineer, Quality Manager for Projects, and Department Manager.
- Specialized in Quality Management, Design Quality, Software Quality, Strategy Management, and Corporate Performance Management.
- 2003–2006: Established and directed a department reporting directly to the CEO and Board of Directors. She was responsible for:
- Developing the company’s Strategy Management System.
- Preparing the Strategic Plan.
- Establishing the Corporate Performance Management System.
- Integrating and streamlining the company’s overall management systems through lean methodologies.
Certifications, Publications & Academic Contributions
- Author: Published the book "Holistic Risk Management" (Bütünsel Risk Yönetimi) sponsored by KalDer.
- Strategic Excellence: Attended the 5-day "Balanced Scorecard Summit" by Robert Kaplan and David Norton in Barcelona (2003).
- Certified Assessor: Earned the KalDer-EFQM Excellence Model Assessor Certificate for large organizations (2005).
- Risk Analysis: Certified in Monte Carlo Simulation and Stochastic Risk Analysis following specialized training in the UK (2006).
- Lecturer: Taught Risk Management at Hacettepe University, Department of Actuarial Sciences (2007–2011).
Areas of Expertise & Consultancy
Meryem Fikirkoca supports organizations aiming for future-focused success by providing innovative, original, and advanced consultancy and training services. Her core focus areas include:
- Strategic & Risk Management: Competitive strategy development, risk analysis, and holistic risk management.
- Operational Excellence: Business process improvement, productivity enhancement, restructuring, and self-assessment.
- Specialized Systems: * Forecasting & Trend Analysis (Demand Forecasting).
- Internal Control Systems (COSO Framework) & Internal Audit.
- Stochastic Risk Analysis & Balanced Scorecard.
- SCOR Model & Supply Chain Management.
- Project Management & Quality Management (CMMI, Software Quality).
- IT Governance (COBIT) & Information Security Risk Management.
- System Integration & Lean Management.
Vision
She focuses on developing and implementing projects that merge technology with advanced business solutions. She designs and delivers deep-dive, original training programs on Risk-Based Internal Control, Risk-Oriented Strategy Management, and Information Security Risks.
